Privacy Policy

Qezvoro Invest Ltd. ("we", "organization", "Qezvoro Invest") pays maximum attention to the protection of your personal data and ensuring privacy. This Privacy Policy describes the methods of collecting, using, protecting and disclosing information about you when working with our services, including web resources, mobile applications and related tools (hereinafter - "Services").

By using the Qezvoro Invest trading platform services, you consent to the processing of data in accordance with the principles set forth in this Privacy Policy.

Personal identification information

• Basic information: full name, date of birth, place of birth, citizenship
• Contact information: residential address, mobile phone, email
• Financial data: information about income, sources of funds, investment experience and financial objectives
• Verification documents: copies of passport, driver's license, proof of income, bank statements

Information about activity on the platform

• Transaction history: trading data, deposits, withdrawals, account balances
• Technical details: IP addresses, browsers, operating systems, access timestamps
• Behavioral statistics: navigation paths, session duration, user preferences, search queries

Data from external providers

• Affiliate information: information from brokerage firms, partner banks, market data providers
• Public sources: data from open registries, media, social platforms (only publicly available information)
• Reference information: data obtained from checking references and reviews

Provision of investment services:

• Creating and managing user profiles
• Execution of trading orders and investment operations
• Generate personalized AI recommendations and analytics
• Execution of deposit, replenishment and withdrawal operations
• Providing technical support and customer service

Compliance with regulatory obligations:

• Carrying out KYC (Know Your Client) and AML (Anti-Money Laundering) procedures
• Filing reports with financial supervisory authorities
• Detection and prevention of fraudulent transactions
• Compliance with tax and regulatory requirements of FATCA/CRS

Platform development of Qezvoro Invest

• Studying user behavior to improve the interface
• Creating innovative products and opportunities
• Improving AI algorithms (using anonymized data)
• Conducting marketing research and trend analysis

Communication tasks

• Notifications about the status of trading operations and profile changes
• Notifications about new products, platform updates
• Delivering educational content and market insights
• Conducting surveys on service quality

We may transfer your data to the following categories of third parties:

• Technology service providers: Cloud services (Google Cloud, AWS, Microsoft Azure) for hosting and data processing; Payment systems (acquiring banks, payment processors) for financial transactions; Information providers (Bloomberg, Refinitiv) for market data; KYC providers (Jumio, Onfido) for document verification and identification.
• Regulatory and supervisory authorities: Financial regulators (SEC, FCA, CySEC, Central Bank, etc.) as part of mandatory reporting; Tax authorities to comply with FATCA, CRS and national tax laws; Law enforcement agencies upon formal fair requests.
• Business partners: Exchanges and brokerage firms to execute trade orders; Custodian banks to safeguard client assets; Insurance companies to ensure insurance coverage.

Important: We absolutely DO NOT sell or rent your personal information to third parties for commercial or marketing purposes.

Technical protection measures:

• Cryptographic protection: AES-256 for data at rest, TLS 1.3 for data in transit.
• Access control: multi-factor authentication, role-based permissions system.
• Security monitoring: continuous monitoring of threats and unauthorized access attempts.
• Backups: regular backups in geographically distributed data centers.

Organizational measures:

• Staff training: regular training on information security.
• Corporate procedures: strict internal regulations for processing personal data.
• Independent checks: annual security audits from PwC and other audit firms.
• Data segregation: physical and logical separation of client and corporate information.

Data subject rights

Under GDPR, you have the following rights: right of access, rectification, erasure ("right to be forgotten"), restriction of processing, data portability, and the right to object. To exercise your rights, contact us at [email protected] or use the "Privacy Management" section in your personal account.

Storage periods:

Personal data is stored only for the period necessary to achieve the purposes of processing or in accordance with legal requirements. Active profile data is stored for the entire duration of the agreement + 7 years after completion. KYC documentation is stored for 7 years after profile closure. Transaction records are kept for 7 years. Marketing data is stored until consent is withdrawn or for 3 years from the last activity.

Use of Cookies:

We use necessary, functional, analytical, and marketing cookies. You can control cookie settings in your browser or through the Qezvoro Invest website's cookie control panel.