Privacy Policy

Qezvoro Invest Ltd. ("we", "organization", "Qezvoro Invest") pays maximum attention to the protection of your personal data and ensuring privacy. This Privacy Policy describes the methods of collecting, using, protecting and disclosing information about you when working with our services, including web resources, mobile applications and related tools (hereinafter - "Services").

By using the services of the Qezvoro Invest trading platform, you consent to the processing of data in accordance with the principles set out in this Privacy Policy.

Personal identification information

• Basic information: full name, date of birth, place of birth, citizenship
• Contact information: residential address, mobile phone, email
• Financial data: information about income, sources of funds, investment experience and financial objectives
• Verification documents: copies of passport, driver's license, income certificates, bank statements
• Biometric data: photography for Know Your Customer (KYC) procedures

Information about activity on the platform

• Transaction history: trading data, deposits, withdrawals, account balances
• Technical details: IP addresses, browsers, operating systems, access timestamps
• Behavioural statistics: navigation routes, session duration, user preferences, search queries

Data from external providers

• Affiliate information: information from brokerage firms, partner banks, market information providers
• Public sources: data from open registries, media, social platforms (only publicly available information)
• Reference information: data obtained from checking references and reviews

Provision of investment services

• Creating and managing user profiles
• Execution of trading orders and investment operations
• Generate personalized AI recommendations and analytics
• Implementation of depository operations, replenishment and withdrawal of funds
• Providing technical support and customer service

Compliance with regulatory obligations

• Carrying out KYC (Know Your Client) and AML (Anti-Money Laundering) procedures
• Filing reports with financial supervisory authorities
• Detection and prevention of fraudulent transactions
• Compliance with tax requirements and FATCA/CRS regulations

Development of Qezvoro Invest platform

• Studying user behavior to improve the interface
• Creating innovative products and opportunities
• Improving AI algorithms (using anonymized data)
• Conducting marketing research and trend analysis

Communication tasks

• Notifications about the status of trading operations and changes in the profile
• Notifications about new products, platform updates
• Delivering educational content and market intelligence
• Conducting surveys on service quality

We may transfer your data to the following categories of third parties:

• Technology service providers: Cloud services (Google Cloud, AWS, Microsoft Azure for data hosting and processing), payment systems (acquiring banks, payment processors for financial transactions), information providers (Bloomberg, Refinitiv for market data), KYC services (Jumio, Onfido for document verification and identification).
• Regulatory and supervisory authorities: Financial regulators (SEC, FCA, CySEC, Central Bank, etc.) as part of the mandatory report, Tax authorities to comply with FATCA, CRS and national tax laws, Law enforcement agencies in the presence of official justified requests.
• Business partners: Exchanges and brokerage firms to execute trade orders, Custodian banks to preserve client assets, Insurance companies to ensure insurance coverage.

Important: We absolutely DO NOT sell or rent your personal information to third parties for commercial or marketing purposes.

Technical protection measures:

• Cryptographic protection: AES-256 for data at rest, TLS 1.3 for data in transit.
• Access control: multi-factor authentication, role-based permissions system.
• Security Monitoring: continuous monitoring of threats and unauthorized access attempts.
• Reservation: regular backups in geographically dispersed data centers.

Organizational measures:

• Personnel training: regular trainings on information security.
• Corporate procedures: strict internal rules for processing personal data.
• Independent checks: annual security audits from PwC and other audit firms.
• Data separation: physical and logical separation of client and corporate information.

Your rights (GDPR):

Under the GDPR, you have the following rights: Right of access, rectification, erasure ("right to be forgotten"), restriction of processing, data portability, objection, and to revoke consent. To exercise your rights, contact us at [email protected].

Storage periods:

Personal data is stored only for the period necessary to achieve the purposes of processing or in accordance with legal requirements. Specific storage periods: Active profile data: the entire term of the agreement + 7 years after completion. KYC documentation: 7 years after profile closure (AML legislation requirements). Transaction records: 7 years (requirements of financial regulators). Marketing data: until consent is revoked or 3 years from the last activity. Telephone conversation recordings: 5 years (MiFID II requirements). Minors' details: immediate removal upon detection.

Use of Cookies:

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